Order Processing:
Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on location and shipping method selected.
Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
Prime Recovery & Wellness is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damages:
Prime Recovery & Wellness is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Contact Us:
For any questions regarding shipping, please contact us at:
Email: info@primerecoverywellness.com
Phone: (816) 330-2530
At Prime Recovery & Wellness, we prioritize swift order processing to ensure our customers receive their products promptly. Orders are typically processed within 1-2 business days, allowing for efficient handling and preparation before shipment.
Once your order is processed, you will receive a confirmation email with tracking information. This transparency helps you stay informed about your order's status as it moves through the shipping process.
Shipping rates at Prime Recovery & Wellness are calculated at checkout based on your location and the weight of your order. We offer various shipping options to meet your needs, ensuring that you can choose a method that suits your timeline and budget.
Whether you opt for standard or expedited shipping, our goal is to provide you with the best possible service. Be sure to review the available options during the checkout process to select the one that works best for you.
Delivery estimates vary depending on the shipping method selected and the destination of your order. After processing, you can expect your package to arrive within a range of time frames, which will be communicated in your confirmation email.
We strive to provide accurate delivery estimates, but please note that external factors such as weather conditions or carrier delays may affect the actual delivery time. We appreciate your understanding and patience in such situations.
As a customer, it's important to be aware of your responsibilities regarding your order, especially concerning customs duties and taxes. Prime Recovery & Wellness is not responsible for any additional charges that may be incurred upon delivery.
We recommend checking with your local customs office to understand any potential fees associated with your purchase. This proactive approach will help you avoid unexpected costs and ensure a smooth delivery experience.